Tag: Quality Control

Why Attorneys Should Listen to Legal Intake Calls for Quality Control

Legal intake forms the starting point for every client-attorney relationship. Phone calls can set the tone for a strong connection—or drive away the most promising leads. Hence, the importance of vetting intake specialists thoroughly not only during the hiring process, but also long after they’ve joined your legal team. Top Benefits of Intake Call Quality… Read More

04 Feb 2020 | Intake