Every client interaction counts, but few encounters hold more sway than the first call. This is your opportunity to show prospective clients that your law firm offers the high-quality service they need and that you are capable of delivering a desirable case outcome. Not only that, but failure to sign clients promptly could mean not… Read More
06 Feb 2020 | Intake
Legal intake forms the starting point for every client-attorney relationship. Phone calls can set the tone for a strong connection—or drive away the most promising leads. Hence, the importance of vetting intake specialists thoroughly not only during the hiring process, but also long after they’ve joined your legal team. Top Benefits of Intake Call Quality… Read More
04 Feb 2020 | Intake