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Does Your Intake Department Look Like This?
We get it: intake is difficult. Opportunities for mistakes abound, even among today’s most successful law firms. Unfortunately, seemingly small errors can prove damaging down the road, leading to fewer conversions and general dissatisfaction, even among those who ultimately choose to work with your law firm. Your current intake process may be in shambles, but… Read More
05 Mar 2020 | Intake
Legal Technology: Where Should Your Dollars Go?
Many lawyers, especially solo practitioners and those in small firms, try to do everything themselves. That mentality can lead to costly inefficiencies. As we head into the 2020s, what are the tech solutions that lawyers should consider? e We asked a handful of tech leaders who know the problems law practices are trying to solve… Read More
25 Feb 2020 | Legal Technology
The Importance of Intake Questions: 4 Secrets to Get Better Clients
For lawyers, the most important step in securing new business is the client intake. This is your moment to set yourself apart from other law offices, demonstrate your concern and provide an empathic ear. During client intake, you’ll also want to be sure to get all the facts and necessary information about your potential client… Read More
19 Feb 2020 | Intake
How to Sign Legal Clients on the Very First Call
Every client interaction counts, but few encounters hold more sway than the first call. This is your opportunity to show prospective clients that your law firm offers the high-quality service they need and that you are capable of delivering a desirable case outcome. Not only that, but failure to sign clients promptly could mean not… Read More
06 Feb 2020 | Intake
Why Attorneys Should Listen to Legal Intake Calls for Quality Control
Legal intake forms the starting point for every client-attorney relationship. Phone calls can set the tone for a strong connection—or drive away the most promising leads. Hence, the importance of vetting intake specialists thoroughly not only during the hiring process, but also long after they’ve joined your legal team. Top Benefits of Intake Call Quality… Read More
04 Feb 2020 | Intake
Top Lead Intake Terms to Know
The intake process forms a core component of your legal marketing efforts. Unfortunately, it’s also a source of lost opportunity for lawyers, many of whom lack a fundamental awareness of key intake processes. Ready to level up your law firm’s approach to intake? Begin by mastering these critical terms. Case Management Software Not to be… Read More
30 Jan 2020 | Intake
What Is Referral Marketing?
Social media, emails, and search engine optimization may play a vital role in modern law firm marketing efforts, but referrals remain as powerful a tool as ever. Whether they come from clients or fellow attorneys, referrals can prove a valuable source of business for both new and established law firms. On the client end, they… Read More
28 Jan 2020 | Lawyer Marketing
How to Choose a Legal Lead Management System
Leads comprise the lifeblood of your law firm. Your team’s efforts to secure them through strategic legal marketing is a crucial part of the process, but what you do once you’ve acquired qualified leads could prove even more important. Without a structured, streamlined approach, you risk losing the prospects you’ve worked so hard to obtain…. Read More
23 Jan 2020 | Lead Management, Legal Technology
Other Industries Utilize Best of Breed Software—Why Not Legal?
The legal industry has seen huge advances in recent years, with everything from global markets to remote counsel transforming the way that attorneys interact with clients. Unfortunately, however, many otherwise impressive law firms remain woefully in the past in terms of legal marketing and intake. Piles of paperwork are far too common, as are slow… Read More
16 Jan 2020 | Legal Technology
5 Mistakes with Lead Follow Up and How to Fix Them
I am passionate about this topic as I really believe that this is an area a lot of firms can improve to sign up more cases without spending any additional dollars. I am going to be throwing a lot of statistics out and you might get tired of looking at graphs and numbers, but as… Read More
16 Sep 2019 | Lead Management