Year: 2015

Are You Losing Potential Clients?

Stop the Intake Breakage We use the term “breakage” to describe the possible cases that fall through the cracks due to an inadequate intake process. Cases can fall through the cracks during any phase of the intake process, but we, at least, like to see firms giving themselves a fighting chance and eliminate different steps… Read More

13 Dec 2015 | Lawyer Marketing

Your Intake Representatives are Only as Strong as their Tools

Arm Your Intake Staff with Proper Tools It’s not enough to simply make sure you have the right people in the right roles. You need to, as an attorney and management team, make sure you are providing them the tools to ensure their success and in turn your success.  This is not only referring to a software… Read More

18 Nov 2015 | Intake

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