Your smartphone plays an important role in almost every aspect of your day-to-day life, and yet, its influence on your case intake process remains minimal. Yes, leads appreciate the convenience of eSign, but mobile technology can also make a huge difference for attorneys. The right application can transform all facets of intake, providing a streamlined… Read More
Stephanie Lica
Technology is just as essential to the legal industry as any other. It offers exciting advances and allows for streamlined operations and improved client interaction. But if used improperly, legal technology is no better than inefficient, traditional methods. One major concern when adopting new technology is ROI. Making sure your investment pays off in new… Read More
Patience may be a virtue, but it’s certainly not present among today’s rushed legal consumers. Prospective clients now enjoy access to a myriad of viable options. If they aren’t immediately satisfied with the response from a particular law firm, they can easily turn to competing practices. Even seemingly minor efforts to streamline intake can lead… Read More
Best-of-breed software companies focus on building, enhancing, and supporting an application that belongs to their core area of expertise. They typically offer the same usability that all-in-one companies offer, while providing industry-focused solutions. This type of undivided attention results in a superior software solution that is fine-tuned to business needs. Best of Breed vs All… Read More
Casework may form the bulk of your law firm’s revenue, but it’s by no means your only opportunity for producing a profit. In addition to earning via billable hours and contingency fees, you can capture additional revenue by taking advantage of an existing, and sometimes underutilized resource: referrals. If you’ve yet to make a dedicated… Read More
Referrals can serve as a wonderful source of qualified leads for your law firm. In an age of digital marketing, many attorneys ace social media, yet struggle to build the strong and lasting connections needed to create a steady stream of referrals. Far too many regard referrals as “just happening,” rather than as the end… Read More
We get it: intake is difficult. Opportunities for mistakes abound, even among today’s most successful law firms. Unfortunately, seemingly small errors can prove damaging down the road, leading to fewer conversions and general dissatisfaction, even among those who ultimately choose to work with your law firm. Your current intake process may be in shambles, but… Read More
Every client interaction counts, but few encounters hold more sway than the first call. This is your opportunity to show prospective clients that your law firm offers the high-quality service they need and that you are capable of delivering a desirable case outcome. Not only that, but failure to sign clients promptly could mean not… Read More
Legal intake forms the starting point for every client-attorney relationship. Phone calls can set the tone for a strong connection—or drive away the most promising leads. Hence, the importance of vetting intake specialists thoroughly not only during the hiring process, but also long after they’ve joined your legal team. Top Benefits of Intake Call Quality… Read More
The intake process forms a core component of your legal marketing efforts. Unfortunately, it’s also a source of lost opportunity for lawyers, many of whom lack a fundamental awareness of key intake processes. Ready to level up your law firm’s approach to intake? Begin by mastering these critical terms. Case Management Software Not to be… Read More