I am passionate about this topic as I really believe that this is an area a lot of firms can improve to sign up more cases without spending any additional dollars. I am going to be throwing a lot of statistics out and you might get tired of looking at graphs and numbers, but as… Read More
Denny Newberry
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Most case management software offers similar solutions. They can make your law firm paperless, they can help with efficiency, and they can establish workflows for you and your employees that will allow you to do more with less. However, those systems mainly focus on working on a case once you’ve acquired the case and do… Read More
We all use text messaging daily. For a lot of people, it is far and away the primary avenue of communication. Why then, do law firms shy away from communicating with potential clients via SMS? Before I get into why I believe firms should leverage text messaging, I want to share five statistics related to… Read More
Fat Cat Syndrome: The state of mind one possesses when one becomes so successful, he/she disregards the inefficiencies and lost opportunities. I speak with plaintiff attorneys daily. Too often I hear “my intake has worked for 20 years” or “we have other areas in the firm we need to focus on instead”. Now, I’ll be… Read More
We find too often that one of the primary areas where firms struggle during the intake process is following up appropriately with new leads or potential clients. We call this lead management. The Captorra lead management system is designed to integrate many different types of leads directly into the system. Whether is be a web… Read More