For a long time, law firms have relied on case and document management software to handle their intake needs. Those days are long gone as more and more calls are coming in and more potential clients are reaching out to firms in different ways. A potential client that contacts a firm through their website, chat… Read More
Chris O'brein
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A common question that we get is “why so many firms purchase and continue to use Captorra for their intake and lead conversion?” It is an easy and difficult question to answer at the same time. Captorra really sets itself apart from other systems with its functionality, but at the same time, firms have different needs. Captorra… Read More
Stop the Intake Breakage We use the term “breakage” to describe the possible cases that fall through the cracks due to an inadequate intake process. Cases can fall through the cracks during any phase of the intake process, but we, at least, like to see firms giving themselves a fighting chance and eliminate different steps… Read More
Arm Your Intake Staff with Proper Tools It’s not enough to simply make sure you have the right people in the right roles. You need to, as an attorney and management team, make sure you are providing them the tools to ensure their success and in turn your success. This is not only referring to a software… Read More