Captorra – Case Intake Software
In our market, so much emphasis is placed on bringing potential cases to the firm, but once the phone rings firms do not place the same emphasis on making sure we convert that potential client into a new case. That is where Captorra excels. Offering customized case intake screens depending upon case type makes the intake process easy. After the case intake, our customized workflows will assign the sales and investigation activities to ensure you convert the case intake into a new client.
Real Life Results
Prior to using the Captorra Lead Management / Legal Intake Program this firm was using their case management system to handle case intake. They were doing a pretty good job. They were hard workers, well trained and really cared about their doing a good job for the firm. They simply were not given the tools to be as successful as they could be. Below is the actual before and after statistics for this firm.
Prior to Captorra
|Number of Leads / Intakes Per Month:||Unknown (because they didn’t know)|
|Number of New Cases Sign Up Per Month:||254|
|Number of Leads / Intakes Per Month:||1437|
|Number of New Cases Sign Up Per Month:||321|
- $5,000 Average Fee Per Case
- $335,000 in New Monthly Revenue
- $4,020,000 In New Annual Revenue
How do we do it? It is based on simple lead follow up methodologies which are not found in your case management system or other simple intake solutions. Below is an overview of how we do it.
Capture, Track and Pursue Every Qualified Lead / Intake (No Breakage)
- Phone Calls
- Web Submission Forms
- Chat Leads
- After Hour Call Service
- Purchased Leads
Lead Engagement Module – 2 Weeks
- Lead Conversion Dashboard with Scheduled Follow Up Calls
- Automated Email / Text Drip Campaigns
Easy Sign Up Options
- Investigator Scheduling
- Mail out Package Management
You can experience these results and much more!
For a smaller firm these numbers are even more important because every case matters to a smaller firm. If you can increase you conversion rate by 20% (our typical results) that means for every 100 leads or 20 good cases you are presented you will convert 4 new cases. At an average firm fee of $5000 per case that would be an extra $20,000 per month or $240,000 per year. These are big numbers!