Overview

Finally! Plaintiff Lawyers have a solution designed exclusively for managing the case intake and acquisition process.

Captorra is designed to assist law firms not only on the case intake process but also to increase the conversion rate of intakes to cases. Firms often focus so much time and energy on making the phone ring, but once it rings they lack the tools to intake the files accurately and more importantly increase the conversion rate from calls to cases.

Customized by Type of Case

Each type of case requires different information to be collected to in order to accurately evaluate the potential case to determine if you will accept, decline or refer the file. Once the intake professional selects the type of case they will then be prompted with only the information needed for that the of case. Auto accident, nursing home abuse or a pharmaceutical cases, each intake is customized not to burden your staff or potential client with unneeded information.

Anyone Can Intake a Case

Captorra is designed for anyone. An experienced call intake professional can quickly work through a new client form providing them appropriate reminders to jurisdictional statues while a complete novice can handle the call with the same ease through Captorra’s our call scripts. The call scripts step a user through the entire call prompting the user to ask the right questions and collect the right information. The call scripts allows a firm to very quickly ramp up staff to cover increased volume.

Investigations Made Easy

If a case requires further evaluation the Captorra solution can route the intake to an investigator or attorney to collect more data or schedule a a meeting with the plaintiff. During the meeting the attorney or investigator can connect to Captorra to collect any additional details including uploading pictures.

Advertising Intelligence

The biggest expense for most plaintiff firms is advertising. With the enormous expense it is very important to know where you are getting your best returns on your advertising investment. The Captorra advertising intelligence module provides firm management detailed analytics on what markets are producing best, which time slots are producing the best or where you get the best referrals.

Integrates with your Favorite Case Management Software

With built in data export capabilities, Captorra is designed to integrate with your firm’s current case management software. Sign up a new case and the file is immediately sent to your case management system for the legal work to begin.

Access from Anywhere at Any time

Captorra is a hosted, web-based solution which allows your team to access it from anywhere at any time. In the office or on the road, your intake professionals, attorneys and investigators will have access via their laptops, iPads or smartphones.

Imagine your investigator taking only an iPad with him for the investigation. Connect to Captorra for data intake, uploading pictures and even client sign up forms.

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Testimonials

Captorra is awesome. Their system allows us to quickly and effectively qualify new cases allowing my intake team to focus on signing up new cases. Once the case is signed, their integration with our case management application eliminates any double entry and allows my attorneys to start working on the case right away. I recommend Captorra to any group looking to increase your conversion rate.

Kyle Bachus of Bachus & Schanker
(Denver, CO)

Law Offices of Alan LeVar

As a smaller practice the decision to invest in Captorra was not an easy decision, but understanding just how important it is for my practice to sign every case we want I knew I could not risk it. It was a great decision. In addition to helping us sign up more cases and close our holes, the reporting features are great and help us to know which marketing efforts are working. Also the Customer service has been responsive and helpful.

Alan LeVar - Managing Partner - Law Offices of Alan LeVar

Captorra runs our law practice. It has enabled us to integrate everything together and automate all our previously manual processes so we can focus even more on serving our clients. Since implementing Captorra our new case sign ups have increased by over 60%. Additionally, their custom software, specialized knowledge of legal intake, and dedication to our success is what makes Captorra a valuable business partner.

Josh Parilman of Parilman & Associates
(Phoenix, AZ)

Lytal Reiter Smith Ivey & Fronrath, L.L.P.

We have known the group at Captorra for some time. We always liked the solution, but we felt that we needed to make some internal process changes in order to effectively use it. It was a great decision as we have been able to lean on their intake expertise to not only utilize the application correctly, but to ensure that we are capitalizing fully on marketing analytics, the intake process and signing up the clients that we want effectively.

Scott Wendel – Director of Administration - Lytal Reiter Smith Ivey & Fronrath, L.L.P.

Buckfire & Buckfire

Captorra has taken the chaos out of our case intake process. We now have an actual intake management system that allows us to accurately track the status of our in house intakes and outside referrals. This has eliminated the wanted cases that previously fell through cracks and has increased the number of new intakes. The reports and tracking metrics allow you to both monitor staff to ensure that all leads are being pursued and provide excellent analytics to evaluate marketing initiatives.

Lawrence J. Buckfire - Managing Partner

Simmons & Fletcher, P.C.

We took a look at Captorra and liked the system initially, but wanted to try and utilize intake and case management in one system. We found that given our volume and the multiple ways claimants contact us, Captorra’s specific solution for intake was a must for us. Since implementing, not only has it streamlined our process to sign up cases, but the comprehensive reporting has saved us a ton of time for analyzing data related to marketing and intake.

Paul Cannon - Partner - Simmons & Fletcher, P.C.

Buckfire & Buckfire

Captorra has taken the chaos out of our case intake process. We now have an actual intake management system that allows us to accurately track the status of our in house intakes and outside referrals. This has eliminated the wanted cases that previously fell through cracks and has increased the number of new intakes. The reports and tracking metrics allow you to both monitor staff to ensure that all leads are being pursued and provide excellent analytics to evaluate marketing initiatives.

Lawrence J. Buckfire, Buckfire & Buckfire, P.C. (www.buckfirelaw.com) / Drug Lawsuit Source (www.druglawsuitsource.com)

 

Disparti Law Group

We thought we had been doing a decent job at intake until we implemented Captorra. With Captorra, and their reporting, we can see the full picture of intake and how that effects our sign up rate. Our staff had been doing a great job, but they were limited with the capabilities they had. We were just using our case management software to get the job done but lacked all the automation Captorra opened our eyes to. We went from decent conversions to ground breaking ones in 30 days. For a growing practice like ours, this was exactly the solution we needed to maximize our ROI. My only hesitation was the integration with our case management system but Captorra went beyond my expectation to make it work. They actually listen and care and understand what our needs were to make us great at intake.

Jesse Hoolihan - COO - Disparti Law Group

Issacs & Issacs

To say we were skeptical is an understatement. We knew firms which use Captorra and they all said it was great, but we thought we were different and it would not work for us. After numerous presentations and discussions we jumped in. It was the best operational decision we have made in years. Our sign ups have increased and we now know how we are doing at intake vs guessing.

Kathy Lobb - Administrator - Issacs & Issacs

Alliance Injury Group

Our group has some very unique needs. Captorra’s ability to not only provide an efficient intake application, but be flexible enough to solve those needs in one system has been a cornerstone to our company. They took the time to understand exactly what we were wanting to accomplish and deliver that in a timely manner.

Robert Till - CEO - Alliance Injury Group