Overview

Finally! Plaintiff Lawyers have a solution designed exclusively for managing the case intake and acquisition process.

Captorra is designed to assist law firms not only on the case intake process but also to increase the conversion rate of intakes to cases. Firms often focus so much time and energy on making the phone ring, but once it rings they lack the tools to intake the files accurately and more importantly increase the conversion rate from calls to cases.

Customized by Type of Case

Each type of case requires different information to be collected to in order to accurately evaluate the potential case to determine if you will accept, decline or refer the file. Once the intake professional selects the type of case they will then be prompted with only the information needed for that the of case. Auto accident, nursing home abuse or a pharmaceutical cases, each intake is customized not to burden your staff or potential client with unneeded information.

Anyone Can Intake a Case

Captorra is designed for anyone. An experienced call intake professional can quickly work through a new client form providing them appropriate reminders to jurisdictional statues while a complete novice can handle the call with the same ease through Captorra’s our call scripts. The call scripts step a user through the entire call prompting the user to ask the right questions and collect the right information. The call scripts allows a firm to very quickly ramp up staff to cover increased volume.

Investigations Made Easy

If a case requires further evaluation the Captorra solution can route the intake to an investigator or attorney to collect more data or schedule a a meeting with the plaintiff. During the meeting the attorney or investigator can connect to Captorra to collect any additional details including uploading pictures.

Advertising Intelligence

The biggest expense for most plaintiff firms is advertising. With the enormous expense it is very important to know where you are getting your best returns on your advertising investment. The Captorra advertising intelligence module provides firm management detailed analytics on what markets are producing best, which time slots are producing the best or where you get the best referrals.

Integrates with your Favorite Case Management Software

With built in data export capabilities, Captorra is designed to integrate with your firm’s current case management software. Sign up a new case and the file is immediately sent to your case management system for the legal work to begin.

Access from Anywhere at Any time

Captorra is a hosted, web-based solution which allows your team to access it from anywhere at any time. In the office or on the road, your intake professionals, attorneys and investigators will have access via their laptops, iPads or smartphones.

Imagine your investigator taking only an iPad with him for the investigation. Connect to Captorra for data intake, uploading pictures and even client sign up forms.

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Testimonials

Using Captorra is a no brainer. I started signing up more cases immediately.

Glen Lerner of Glen Lerner Injury Attorneys
(Las Vegas, Phoenix and Chicago)

Wilshire Law Firm, PLC

As an extremely fast growing practice, we noticed that claimants were contacting our firm in many different ways. It became difficult for us to appropriately track and follow up with each potential client in a timely manner. Captorra has not only provided a way to access their information immediately, but also provides my intake team with a tool to quickly follow up, email and even text message potential clients to get an immediate call back to discuss their case. The reporting the system generates allows me as the Managing Partner to quickly make decisions on changes that will improve the firm.

Bobby Saadian – Managing Partner  - Wilshire Law Firm, PLC

Selecting Captorra software provided an outstanding and seamless solution for our call center customer service team to provide exceptional service to our clients. The Captorra service and support team provided constant support during our transition and continues to works closely in monitoring any needs that arise.

Bonnie Niver of USLegal
(Nationwide)

Fleming, Nolen, Jez, L.L.P.

Our national practice considered Captorra for a couple of years. We had a very customized solution in house that we were originally reluctant to move away from. Due to our desire to grow and convert clients at a higher percentage, we finally made the decision to switch. After being on Captorra for a while now, we know without a doubt that it was the right decision. All of our potential clients flow through Captorra and it allows us to have solution to truly analyze how we are doing in different facets of intake.

Sean Jez - Partner - Fleming, Nolen, Jez, L.L.P.

By partnering with Captorra we get results. They provide exceptional software and even better service. Partnering with Captorra was a great decision for our firm. They have made our intake process more efficient and effective.

Kerry Steigerwalt
(San Diego, CA)

Shelly Leeke Law Firm

Our firm was made aware of Captorra through a firm that we know well. Like most software applications, the system has taken some time to perfect for our group but the Captorra team has been great to work with to get it to that point. We use the system heavily for lead follow up, qualification of claimants, signing clients with different methods and analyzing data in real time. As our practice continues to grow, we will continue to lean on the Captorra solution to help scale.

Derek Miller - COO - Shelly Leeke Law Firm

Captorra is awesome. Their system allows us to quickly and effectively qualify new cases allowing my intake team to focus on signing up new cases. Once the case is signed, their integration with our case management application eliminates any double entry and allows my attorneys to start working on the case right away. I recommend Captorra to any group looking to increase your conversion rate.

Kyle Bachus of Bachus & Schanker
(Denver, CO)

Law Offices of Alan LeVar

As a smaller practice the decision to invest in Captorra was not an easy decision, but understanding just how important it is for my practice to sign every case we want I knew I could not risk it. It was a great decision. In addition to helping us sign up more cases and close our holes, the reporting features are great and help us to know which marketing efforts are working. Also the Customer service has been responsive and helpful.

Alan LeVar - Managing Partner - Law Offices of Alan LeVar

Captorra runs our law practice. It has enabled us to integrate everything together and automate all our previously manual processes so we can focus even more on serving our clients. Since implementing Captorra our new case sign ups have increased by over 60%. Additionally, their custom software, specialized knowledge of legal intake, and dedication to our success is what makes Captorra a valuable business partner.

Josh Parilman of Parilman & Associates
(Phoenix, AZ)

Buckfire & Buckfire

Captorra has taken the chaos out of our case intake process. We now have an actual intake management system that allows us to accurately track the status of our in house intakes and outside referrals. This has eliminated the wanted cases that previously fell through cracks and has increased the number of new intakes. The reports and tracking metrics allow you to both monitor staff to ensure that all leads are being pursued and provide excellent analytics to evaluate marketing initiatives.

Lawrence J. Buckfire - Managing Partner