Finally! Plaintiff Lawyers have a solution designed exclusively for managing the case intake and acquisition process.
Captorra is designed to assist law firms not only on the case intake process but also to increase the conversion rate of intakes to cases. Firms often focus so much time and energy on making the phone ring, but once it rings they lack the tools to intake the files accurately and more importantly increase the conversion rate from calls to cases.
Customized by Type of Case
Each type of case requires different information to be collected to in order to accurately evaluate the potential case to determine if you will accept, reject or refer the file. Once the intake professional selects the type of case, they will then be prompted to collect only the information needed for that type of case. Auto accident, nursing home abuse or pharmaceutical cases each have a customized intake to allow the staff to focus on connecting with the potential client and not what information they need to capture.
Anyone Can Intake a Case
Captorra is designed for anyone. An experienced call intake professional can quickly work through a new client form providing them appropriate reminders to jurisdictional statues while a complete novice can handle the call with the same ease through Captorra’s our call scripts. The call scripts step a user through the entire call prompting the user to ask the right questions and collect the right information. The call scripts allows a firm to very quickly ramp up staff to cover increased volume.
Investigations Made Easy
If a case requires further evaluation the Captorra solution can route the intake to an investigator or attorney to collect more data or schedule a a meeting with the plaintiff. During the meeting the attorney or investigator can connect to Captorra to collect any additional details including uploading pictures.
The biggest expense for most plaintiff firms is advertising. With the enormous expense it is very important to know where you are getting your best returns on your advertising investment. The Captorra advertising intelligence module provides firm management detailed analytics on what markets are producing best, which time slots are producing the best or where you get the best referrals.
Integrates with your Favorite Case Management Software
With built in data export capabilities, Captorra is designed to integrate with your firm’s current case management software. Sign up a new case and the file is immediately sent to your case management system for the legal work to begin.
Access from Anywhere at Any time
Captorra is a hosted, web-based solution which allows your team to access it from anywhere at any time. In the office or on the road, your intake professionals, attorneys and investigators will have access via their laptops, iPads or smartphones.
Imagine your investigator taking only an iPad with him for the investigation. Connect to Captorra for data intake, uploading pictures and even client sign up forms.