Lead Management and Conversion
Captorra increases our client’s conversion rates by 20% and the lead engagement module is the main reason. We eliminate any entry of lead data and stop the breakage immediately. Lead management if critical to your success.
Website Lead Integration: Captorra integrates with your website to get all leads which are submitted directly into the system and into our lead management module.
After Hours Call Center Integration: Legal Intake Professionals, Alert Communications and other after hours call centers have direct integrations with Captorra. Never key lead data again.
3rd Party Lead Provider Integrations: If you are buying leads you need Captorra. We have integrations with IM Solutions, NOLO, FindLaw and over 50 more legal lead providers. Let Captorra manage these leads.
SMS / Text Messaging: Captorra offers integrated SMS / Text messaging within our lead management system. The text messaging of leads will drastically increase your conversion rate.
Email Drip Campaigns: Captorra provides out of the box emails to be sent via a drip campaign. Each email is unique and provokes urgency in the client to engage with your firm.
Phone Calls: Captorra will manage the phone call engagement process for your firm. It will make sure phone calls are made immediately once the lead is received as well as all the subsequent calls until the potential client is reached.
eSign
Sign up client on the first phone call with Captorra’s built in eSignature program.
eSign: Captorra provides integrated eSignature within the application. This allows you to get your clients signed up immediately.
iPad Signature: Captorra allows your investigators to go paperless. With Captorra they can simply carry an iPad to complete the intake and sign up the client. A client themselves, can even use the tablet or smartphone interface to sign the electronic documents.
Sign Up Package Management
Quite possibly the most over looked area of lead management to increasing your conversion rate is sign up package / mail out package management. Captorra has dedicated an entire module to ensure that you get the packages signed and returned.
Mail out Package Management: When eSignature is not available the sending of a hard copy mail out pack may be needed. If so, Captorra has a built in Sign up package management module to ensure you do whatever it takes to receive the signed documents from the client.
Document Assembly: Captorra will automatically merge the sign up packages for your firm to provide you with a very professional package to be presented to the client.