Finally! Plaintiff Lawyers have a solution designed exclusively for managing the case intake and lead management process.
Captorra Case Intake Software is designed to assist law firms. It will improve your case intake process and increase the lead conversion rate of intakes to cases. Law Firms often focus so much time and energy on making the phone ring, but once it rings they lack the tools to intake the files accurately. Captorra will increase your conversion rate from phone calls and new case leads to signed up cases.
Customized by Type of Case
Each type of case requires different information to be collected in order to accurately evaluate the potential case to determine if you will accept, decline or refer the file to another attorney. In Captorra, the intake professional simply selects the type of case. They will then be prompted with only the questions needed for that the of case type. Auto Accident, Workers Compensation, Social Security Disability or a Mass Tort pharmaceutical cases, each intake is customized not to burden your staff or potential client with collecting unneeded information.
Anyone Can Intake a Case
Captorra Case Intake Software is designed for everyone. An experienced call intake professional can quickly work through a new client form providing them appropriate reminders to jurisdictional statues while a novice user can handle the call with the same ease through Captorra’s call scripts. The call scripts step a user through the entire call, prompting the user to ask the right questions and collect the correct intake information. The call scripts allows a firm to very quickly ramp up new staff to cover increased volume.
Investigations Made Easy
If a case requires further evaluation, the Captorra investigator management solution can route the intake to an investigator or attorney to collect more data or schedule a a meeting with the potential client. During the meeting, the attorney or investigator can connect to Captorra to collect any additional details; including uploading pictures.
The largest expense for most plaintiff firms is advertising. With the enormous investiment being made in advertising it is very important to know where you are getting your best returns on your advertising investment. The Captorra advertising intelligence module provides firm management detailed analytics on what markets are producing best. Additionally, Captorra Case Intake Software can show which time slots are producing the best or where you get the best referrals.
Integrates with your Favorite Case Management Software
Captorra’s built in data export capabilities are designed to integrate with your firm’s current case management software. Sign up a new case and the file is immediately sent to your case management system for the legal work to begin. Additionally, Captorra can send case assigment notifications (with all the details collected during intake) to your legal staff when they are assigned a new case in the case management system. We have certified integrations with the all the leading legal case management providers.
Access from Anywhere at Any time
Captorra Case Intake Software is a cloud hosted, web-based solution which allows your team to access it from anywhere at any time. In the office or on the road, your intake professionals, attorneys and investigators will have access via their laptops, iPads or smartphones.
Imagine your investigator taking only an iPad with him for the investigation. Connect to Captorra for data intake, uploading pictures and even client sign up forms.