Captorra Articles and Announcements

Here you will find the latest news, updates, and announcements from Captorra. We'll include articles from our newsletter as well as other helpful tips and tricks.

5 Mistakes with Lead Follow Up and How to Fix Them

16 September 2019 Denny Newberry

I am passionate about this topic as I really believe that this is an area a lot of firms can improve to sign up more cases without spending any additional dollars.  I am going to be throwing a lot of statistics out and you might get tired of looking at graphs and numbers, but as…

The Importance of Legal Intake Software Separate From Case Management Software

6 April 2017 Nick Werker

Most case management softwares offer similar solutions. They can make your law firm paperless, they can help with efficiency, and they can establish workflows for you and your employees that will allow you to do more with less. However, those systems mainly focus on working on a case once you’ve acquired the case, and does…

Plaintiff Firms Are Missing the Boat on Text Messaging

6 April 2017 Denny Newberry

We all use text messaging daily. For a lot of people, it is far and away the primary avenue of communication. Why then, do law firms shy away from communicating with potential clients via SMS? Before I get into why I believe firms should leverage text messaging, I want to share five statistics related to…

Let Captorra Cure Your Fat Cat Syndrome

6 April 2017 Denny Newberry

Fat Cat Syndrome: The state of mind one possesses when one becomes so successful, he/she disregards the inefficiencies and lost opportunities I speak with plaintiff attorneys daily. Too often I hear “my intake has worked for 20 years” or “we have other areas in the firm we need to focus on instead”. Now, I’ll be…

Law Firm Call Center Software

16 May 2016 Chris O'Brien

For a long time, law firms have relied on case and document management software to handle their intake needs. Those days are long gone as more and more calls are coming in and more potential clients are reaching out to firms in different ways. A potential client that contacts a firm through their website, chat…

12 Reasons You Need Captorra

14 March 2016 Chris O'Brien

  A common question that we get is “why so many firms purchase and continue to use Captorra for their intake and lead conversion?” It is an easy and difficult question to answer at the same time.  Captorra really sets itself apart from other systems with its functionality, but at the same time, firms have different…

Convert More Leads with Captorra’s Lead Management

17 January 2016 Denny Newberry

We find too often that one of the primary areas where firms struggle during the intake process is following up appropriately with new leads or potential clients. We call this lead management. The Captorra lead management system is designed to integrate many different types of leads directly into the system. Whether is be a web…