Two Attorneys Discussing How Captorra Changed Their Practice
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Captorra is a cloud based case intake solution which allows your attorneys, investigators and intake staff access via their laptops, iPads or smartphones. Never lose a new case. Case Intake made easy.Learn More
Sit back and relax. Captorra case intake software program offers firm management customizable dashboards to track the case intake analytics such as number of calls, conversion rate and intakes by marketing source.Learn More
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Captorra offers integrations with your website, live chat providers, after hour call centers, 3rd party lead providers and your favorite case management software turning intakes into active matters.Learn More
Who Uses Captorra
Hill & Ponton
“We’ve been searching for an Intake software solution that would allow us to leverage the large amount of marketing data we have and give our Intake staff a well thought out intuitive experience when handling our clients. We found it, and it’s Captorra. From demo to setup to going live we’ve been well taken care of at every step. The Captorra team is very competent and never left us out of the loop as we transitioned intake systems. Now that we’re live our staff loves the new program. It’s use is very intuitive and easy to use. You can almost use the software without any training as what you see is easily understood and works. The new data we’re getting from our robust reporting system is helping us find out where our strongest and weakest marketing sources are and allow us to course correct. We can easily recommend Captorra to anyone looking to improve their staff/client experience during an intake or get a better picture of where your clients are coming from and what marketing works.”
Janet Janet & Suggs, L.L.C.
"Prior to Captorra, our case management system was used for all stages of a case. Switching to Captorra as an intake system has streamlined our intake process. Staff members stay organized and can clearly see what their tasks include for the day. Data is compiled for management with the touch of a button and allows for accurate, up-to-date figures. The implementation process was surprisingly simple. There was communication between Captorra and our firm at all stages of the process. Clear deadlines and expectations were set at the beginning and were adhered to through the process. The system itself is very user friendly. In the event there are any issues, Captorra’s support staff is outstanding. Questions, concerns, changes and/or suggestions are addressed immediately by providing multiple options so we may select what best fits our firm. Our firm’s decision to utilize Captorra as our primary intake system was the right choice."
Michael G. Hostilo, L.L.C.
“Our firm has experienced significant growth over the past few years. One of the things that we noticed very quickly is that we needed to change the way we handled intake across all of our offices. For a long time, using our case management system for this was getting us by, but we realized that having a dedicated CRM and intake solution designed for our firm was imperative. In comes Captorra. These guys not only provide a solution that meets those needs and more, they are extremely qualified to assist in all areas of intake to make sure we are capitalizing on every potential client. If you want to make sure you’re firm stops losing cases and has real data to analyze you should choose Captorra!”
Whitley Law Firm
If you are not using Captorra, you are leaving money on the table. There is nothing that compares that will allow your firm to be accountable to the marketing dollars you are spending on advertising. My intake department loves Captorra and they have changed the bottom line for me. These guys are invested in your success.
"Our firm has experienced significant growth and it became clear to us this year that we needed to upgrade our in-take strategy to handle the volume. Finding an effective case management software platform was a critical part of our plan, which is why we chose Captorra. We are highly tactical and like to 'dig deep' when it comes to business intelligence so the ability to customize reports in Captorra allows us to maximize lead generation and conversion rates. Denny and his team are relentlessly responsive and we consider them part of our team."
The Brandner Law Firm
"We know a few firms that utilize Captorra and didn’t really know if our volume substantiated the need for the system. We decided to go ahead and implement to make sure we were capitalized on every potential client that came to us. The decision was a great one as not only did it allow us to sign more clients right out of the gate, but we are now more comfortable with opening up marketing without worrying about being able to handle the increased volume."
Herrman & Herrman
“We know a lot of firms that have used Captorra and like the system. We went through our own evaluation process and found that it met our immediate needs of having one solution to quickly consolidate the potential cases that come from multiple sources. We now have our calls, website form submissions, chats and calls going through our afterhours call service all flowing into Captorra automatically. This allows us to jump on the follow up process immediately and Captorra automates the email and texting campaigns to help as well. Once we have the qualified claimant on the phone we can sign them up right then and there by texting the eSign packet over. Captorra’s eSign tool is very easy for our staff to utilize and they very quickly are able to get the packet out to the client while on the phone. Their team has been there for us every step of the way to make sure we are getting everything we need out of Captorra.”
Stewart J. Guss
Intake is the lifeblood of my firm. My philosophy is that “you can’t work a case you don’t have”. With that in mind, we started our search for the most modern, sophisticated, and efficient intake system in the legal market. We had the opportunity to evaluate several excellent intake systems, but Captorra stood out as the best. There were less expensive solutions, but none better, and we wanted nothing but the best for our intake department. The Captorra team stood shoulder to shoulder with us through implementation and onboarding, and was very flexible and eager to help. The benefits of Captorra were obvious from day one. My intake team works more efficiently, more effectively, and most importantly – WE ARE SIGNING THOSE CASES! We look forward to working with the Captorra team moving forward as our ongoing “partner” in the growth of our firm’s docket. Ultimately – you don’t want to cut corners on your intake department, and if you want nothing but the best – I can’t recommend Captorra highly enough!
Simmons & Fletcher, P.C.
We took a look at Captorra and liked the system initially, but wanted to try and utilize intake and case management in one system. We found that given our volume and the multiple ways claimants contact us, Captorra’s specific solution for intake was a must for us. Since implementing, not only has it streamlined our process to sign up cases, but the comprehensive reporting has saved us a ton of time for analyzing data related to marketing and intake.
Law Offices of Alan LeVar
As a smaller practice the decision to invest in Captorra was not an easy decision, but understanding just how important it is for my practice to sign every case we want I knew I could not risk it. It was a great decision. In addition to helping us sign up more cases and close our holes, the reporting features are great and help us to know which marketing efforts are working. Also the Customer service has been responsive and helpful.
Disparti Law Group
We thought we had been doing a decent job at intake until we implemented Captorra. With Captorra, and their reporting, we can see the full picture of intake and how that effects our sign up rate. Our staff had been doing a great job, but they were limited with the capabilities they had. We were just using our case management software to get the job done but lacked all the automation Captorra opened our eyes to. We went from decent conversions to ground breaking ones in 30 days. For a growing practice like ours, this was exactly the solution we needed to maximize our ROI. My only hesitation was the integration with our case management system but Captorra went beyond my expectation to make it work. They actually listen and care and understand what our needs were to make us great at intake.
Shelly Leeke Law Firm
Our firm was made aware of Captorra through a firm that we know well. Like most software applications, the system has taken some time to perfect for our group but the Captorra team has been great to work with to get it to that point. We use the system heavily for lead follow up, qualification of claimants, signing clients with different methods and analyzing data in real time. As our practice continues to grow, we will continue to lean on the Captorra solution to help scale.
Fleming, Nolen, Jez, L.L.P.
Our national practice considered Captorra for a couple of years. We had a very customized solution in house that we were originally reluctant to move away from. Due to our desire to grow and convert clients at a higher percentage, we finally made the decision to switch. After being on Captorra for a while now, we know without a doubt that it was the right decision. All of our potential clients flow through Captorra and it allows us to have solution to truly analyze how we are doing in different facets of intake.
Taylor King Law
Our partnership with Captorra took our intakes to the next level. Captorra allowed our team to take ownership of potential clients and our attorneys to make faster contact with clients. The software has improved our client satisfaction tremendously, not to mention our intake close rate.
Alliance Injury Group
Our group has some very unique needs. Captorra’s ability to not only provide an efficient intake application, but be flexible enough to solve those needs in one system has been a cornerstone to our company. They took the time to understand exactly what we were wanting to accomplish and deliver that in a timely manner.
Hupy and Abraham, S.C.
Our firm experienced rapid growth very quickly. Using traditional methods to service the volume of incoming clients became overwhelming. And from a marketing standpoint, it was even more difficult to understand where the cases were coming from. Captorra came in and worked with our team at all facets of intake to make sure we were able to rectify these issues in one streamlined system. We now have the ability to jump on leads right away, quickly qualify and sign up clients and truly know which marketing efforts are working well for us.
Wilshire Law Firm, PLC
As an extremely fast growing practice, we noticed that claimants were contacting our firm in many different ways. It became difficult for us to appropriately track and follow up with each potential client in a timely manner. Captorra has not only provided a way to access their information immediately, but also provides my intake team with a tool to quickly follow up, email and even text message potential clients to get an immediate call back to discuss their case. The reporting the system generates allows me as the Managing Partner to quickly make decisions on changes that will improve the firm.
Mokaram Law Firm
I have a great staff that handles our intakes, but felt they were being handcuffed by not having a system in place. After rolling out Captorra, I have found that not only are the staff able to more efficiently get through the intake process, but our conversions have gone up as well. It also seamlessly integrates to our case management system, Filevine so that our staff doesn’t have manually enter in new cases.
Bubalo Goode Sales & Cronen
We held off on purchasing Captorra at first because we had concerns about using two different systems for intake and case management. We finally decided to give it a shot based on recommendations for other firms that we knew. We now regret we waited so long. Not only do we have a much more streamlined intake process, we also have true reporting to analyze the success of specific marketing campaigns. So Captorra not only results in better conversion of intakes, but it also saved us a tremendous amount of money by identifying where to put our marketing dollars.
Monge & Associates
We have tried different solutions to meet our intake needs in the past and finally came across Captorra. It is truly an all in one solution that has allowed our staff to utilize one application to follow up with web leads, quickly qualify live calls coming in and even sign up clients on the spot with their eSign via text solution. It has also made my life easier as an Administrator to truly see what is taking place within our intake department in real time. Our staff love it because it also alleviated the need for double entry into our case management system since it seamlessly integrates.
Buckfire & Buckfire
Captorra has taken the chaos out of our case intake process. We now have an actual intake management system that allows us to accurately track the status of our in house intakes and outside referrals. This has eliminated the wanted cases that previously fell through cracks and has increased the number of new intakes. The reports and tracking metrics allow you to both monitor staff to ensure that all leads are being pursued and provide excellent analytics to evaluate marketing initiatives.
Foy & Associates
Captorra is dedicated to my success. The Captorra intake program provides me the analytics I need to run my business. They provide customized dashboards and reports that allow me to know exactly how my marketing dollars are performing and where to best direct them moving forward. I also have direct insight into my conversion rates for each case type, marketing source and intake staff member.
Lerner & Rowe
Using Captorra is a no brainer. I started signing up more cases immediately.
By partnering with Captorra we get results. They provide exceptional software and even better service. Partnering with Captorra was a great decision for our firm. They have made our intake process more efficient and effective.
Selecting Captorra software provided an outstanding and seamless solution for our call center customer service team to provide exceptional service to our clients. The Captorra service and support team provided constant support during our transition and continues to works closely in monitoring any needs that arise.
I've seen Captorra utilized in many different ways. It is versatile and an asset for any law firm looking to modernize their intake system. It creates transparency, and makes the life of any person responsible for intake easier. The tools to convert leads are all there. Anyone who feels otherwise didn't take the time to learn what a powerful tool it is.
Parilman & Associates
Captorra is essential to my firm. Their intake system runs our law practice. It has enabled us to integrate everything together and automate all our previously manual processes so we can focus even more on serving our clients. Since implementing Captorra our new case sign ups have increased by over 60%. Additionally, their custom software, specialized knowledge of legal intake, and dedication to our success is what makes Captorra a valuable business partner.
Gruber Law Offices
The Captorra intake software and integration was an excellent choice for our firm! It allows for an efficient, dynamic and user-friendly experience. The Captorra crew really knows intake- highly recommended.
We love Captorra! They have helped our intake department become more efficient. They continue to invest their time and energy into making sure the application is customized for our unique needs. Their intake solution is only outmatched by their customer service.
Ford & Associates
Captorra's automated features have streamlined our intake process and made our firm more efficient in handling high volume case intake. It also makes tracking marketing source production very easy. We appreciate the excellent customer service we've experienced with this company.
Glen Lerner Injury Attorneys
We at Glen Lerner Injury Attorneys have had a wonderful experience working to bring Captorra to our Firm. We believe that the use of this software, particularly in a company that is experiencing growth like ours, has not only increased the effectiveness of our Intake Department; but has also influenced greatly our ability to teach using the analytics collected during the intake process. Information is the new Gold, and this software will give you your moneys' worth. The people at Captorra really care. They are trying to bring innovation to the Legal industry. They are open and willing to listen to your needs and concerns, and will help you find a solution that best fits your Firm.